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5.23 Billion Robocalls Set Record in March, According to YouMail Robocall Index

Americans suffered an all-time high of 5.23 billion robocalls in March, setting a new monthly…

  • May 9, 2019

Americans suffered an all-time high of 5.23 billion robocalls in March, setting a new monthly record, according to the YouMail Robocall Index.

This volume equaled 168.8 robocalls per day in March, and 1,953 robocalls per second, which was down slightly from the shorter month of February (which had 174.9 million robocalls placed every day and 2,024 robocalls every second). These latest monthly figures come from YouMail, a free robocall blocking solution for mobile phones.

“The robocall epidemic shows no signs of letting up, and consumers are growing frustrated as this problem continues,” said YouMail CEO Alex Quilici. “The only good news is the robocall volume is only up 2% overall since we first hit 5 billion calls per month last October.”

Recent attempts by the Federal Communications Commission (FCC) and Congress to address this vast consumer problem include the new SHAKEN/STIR rule for industry stakeholders to implement policies to create caller ID authentications.

In addition, major carriers have rolled out new apps to block robocalls due to a growing consumer backlash.

Yet despite such well-intentioned efforts, the problem continues to grow because it remains so simple and inexpensive to blast massive volumes of robocalls nationwide within a very short period of time.

Robocalls Continue to Be Driven by Scams 

Scam robocalls continued their rise in March by increasing to just under 2.5 billion, making up nearly half of all U.S. robocalls.

Type of Robocall — Estimated March Robocalls

  • Alerts and Reminders — 04 billion (+20 million)
  • Payment Reminders — 892 million (+7 million)
  • Telemarketing — 806 million (+73 million)
  • Scams — 2.277 million (+61 million)

Top 5 Robocall Scams had similar volumes compared to February.

The Top 5 Robocall Scams for March included Health/Health Insurance Scams, Easy Money Scams, Interest Rate Scams, Student Loan Scams, and Search Listing Scams. The big change in the Top 5 involved Easy Money Scams moving up to second place, and increasing by over 90 million calls in a single month.

 

Top 5 Scam Robocalls of March 2019

  1. Health/Health Insurance
  2. Easy Money Scams
  3. Interest Rate Scams
  4. Student Loan Scams
  5. Search Listing Scams

The cities, area codes and states with the highest volumes of robocalls in March were identical to January and February. Areas in the South continued to receive the most robocalls in 2019, just as they did for all of 2018.

City with the Most Robocalls:

Atlanta, GA (207.9 million)

City with the Most Robocalls/Person:

Baton Rouge, LA (55.5/person)

Area Code with the Most Robocalls:

404 in Atlanta, GA (89.1 million)

Area Code with the Most Robocalls/Person:

404 in Atlanta, GA (72.9/person)

State with the Most Robocalls:

Texas (601.4 million)

State with the Most Robocalls/Person:

Louisiana (35.2/person)

Find out more at www.youmail.com.