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Robocall Volumes Dropped in April

Americans saw a slight reprieve with 4.9 billion robocalls in April, down 6% from the…

  • May 29, 2019

Americans saw a slight reprieve with 4.9 billion robocalls in April, down 6% from the all-time high of 5.23 billion robocalls in March, according to robocall blocking app provider YouMail.

Despite the decrease, this volume still equaled 163.5 million robocalls per day in April and 1,890 robocalls per second. These latest monthly figures come from YouMail, a free robocall blocking solution for mobile phones.

“The good news is that April’s robocall volume is heading in a positive direction,” said YouMail CEO Alex Quilici. “But the bad news is that the total robocall volume so far this year is already over 20 billion calls, which is averaging over 5 billion robocalls per month.”

Recent attempts by the Federal Communications Commission (FCC) and Congress to address this vast consumer problem include the new SHAKEN/STIR rule for industry stakeholders to implement policies to create caller ID authentications.

In addition, major carriers have rolled out new apps to block robocalls due to growing consumer backlash.

Yet despite such well-intentioned efforts, the problem continues to grow because it remains so simple and inexpensive to blast massive volumes of robocalls nationwide within a very short period of time.

Robocalls Continue to Be Driven by Scams 

Scam robocalls continued their huge volumes, exceeding 2.25 billion calls in April, making up nearly half of all U.S. robocalls.

The Top 5 robocall scams in April were similar to March include Health/Health Insurance Scams, Interest Rate Scams, Easy Money Scams, Student Loan Scams, and Search Listing Scams.

However, Health Insurance/Health related scams dropped by over 30%, driven in large part by a decline of over 80 million Medical Brace Scam calls, likely due to the shutdown of the scam by law enforcement during the month.

In addition, Easy Money Scams were down by nearly 30% as well, though with no clear enforcement actions related to the decline.

The cities, area codes and states with the highest volumes of robocalls in April were similar to January, February, and March.

However, Washington, DC surpassed Baton Rouge, Louisiana, as the city with the most robocalls/person. Areas in the South continued to receive the most robocalls in 2019, just as they did for all of 2018.

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