Member Service

Archive for Member Service

AERO Named Member Service High Performer in New Category

AERO Federal Credit Union – March 28, 2017 – AERO Federal Credit Union (AERO) has been named one of the “Best of the Best” in member service for 2017. AERO outperformed its peers by earning top scores in Member Advocacy, Appreciation and Education, a new award for these categories. To qualify for the Member Advocacy, […]

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Posted in: Awards, Blog, Member Service, Press Releases

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As Economy Improves, Customer Satisfaction Takes a Hit

As Economy Improves, Customer Satisfaction Takes a Hit

American consumers are feeling less satisfied with the level of customer service they are experiencing, a new study shows. This is happening despite – or perhaps because of – an improving economy. The University of Michigan’s latest American Customer Satisfaction Index showed that customer satisfaction was down across the board in 2015. According to ACSI […]

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Posted in: Blog, Economy, Member Service, The Economy and You

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Some Choices Matter: Choose a Credit Union Today!

Some Choices Matter: Choose a Credit Union Today!

Check out this great video put together by the Credit Unions of BC. It’s a fantastic explanation of why choosing a Credit Union is a choice that truly matters! Let us at AERO help you make the right choice too! Join Today! Contact Us for more information, apply online, or visit any of our branches!

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Posted in: Credit Union Information, Credit Unions, Financial Advice, Financial Education, Member Service, Personal Finances, Videos

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David Dean is LOVING Working with AERO!

David Dean is LOVING Working with AERO!

We recently started working with a great new AERO member, some of you might have heard of him? David Dean of KMLE Country 107.9 had some great things to say about his recent experience at AERO…   Listen: David Dean LIVE Thanks David for your kind words! We enjoyed working with you too! If you’re also […]

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Posted in: Auto Loans, Blog, Loan, Member Service

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AERO Wins Back to Back ServiStar Award for July – December 2014

AERO Wins Back to Back ServiStar Award for July – December 2014

The ServiStar Credit Union Award is presented in January and July of each year to the best of the best Credit Unions that have partnered with ServiStar over the years. To win this award a ServiStar Client must meet the following rigorous criteria: Overall MemberShoppers Score 4.57 or higher Member Advocacy (Employee Cross Selling behaviors) […]

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Posted in: Awards, Blog, Member Service

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Current Rates

Savings Secured

Up to 60 months

4.00

%
APR*
Credit Cards

as low as

7.92

%
APR*
Home Equity

Fixed Rate

5.25

%
APR*
Auto Loans

Up to 72 months

3.24

%
APR*
Motorcycle

as low as

4.74

%
APR*
Personal Loans

as low as

8.25

%
APR*
Boats or RVs

as low as

5.25

%
APR*
* Interest rate is based on the loan term and credit score.

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